Frequently Asked Questions

Please read our FAQ 

What are the delivery charges for orders from the Online Shop?

Delivery charges depend upon destination country and their country rules regulation, import taxes pay by customer side. 

Which payment methods are accepted in the Online Shop?

you can directly transfer the money to culturoot bank account and if you want to use other method then we can discuss over phone to avoid any inconvience. 

How long will delivery take?

usually delivery time take 7 to 10 days.  in some condition it takes more then 10  days.

How secure is shopping in the Online Shop? Is my data protected?

we made this website to business to business and your data is safe with us. if you want to buy single product then you can buy from our amazon store.  there will be amazon link given with every product we list.

What exactly happens after ordering?

if the order will be placed through amazon then it will be process by amazon.  and if the order placed in bulk that is business to business then we will let you know estimaterd process time..

Do I receive an invoice for my order?

As culturoot have all the required licences that are need to sell overseas. so issuing invoces to our customers is mandatory.