Privacy Policy

Effective Date: July 4, 2026

Welcome to Culturoot (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://culturoot.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or submit forms, we may collect:

  • Full Name

  • Company Name

  • Email Address

  • Phone Number

  • Country

  • Business Address

  • Product Requirements

  • Import/Export Information

  • GST Number (if applicable)

  • IEC Number (if applicable)

  • Website URL

  • Documents voluntarily uploaded

  • Any additional information you provide

Supplier Registration Information

If you register as a manufacturer or supplier, we may collect:

  • Factory Name

  • Manufacturing Categories

  • Production Capacity

  • Certifications

  • Export Experience

  • Company Registration Details

  • Product Images

  • Catalogs

  • Factory Videos

  • Business Documents

Buyer Registration Information

If you register as a buyer, we may collect:

  • Company Profile

  • Product Interests

  • Target Market

  • Annual Purchase Requirements

  • Shipping Preferences

  • Business Credentials

Automatically Collected Information

Our website may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Date and Time of Visit

  • Referral Source

  • Session Information

  • Cookies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Connect buyers with suppliers

  • Verify businesses

  • Process registrations

  • Improve our services

  • Send quotations

  • Provide export assistance

  • Share business updates

  • Send newsletters (only if subscribed)

  • Improve website security

  • Prevent fraud

  • Comply with legal obligations

3. Cookies

We use cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Enhance user experience

  • Measure website performance

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Information Sharing

We do not sell your personal information.

We may share information only with:

  • Trusted logistics partners

  • Government authorities when legally required

  • Payment service providers (if applicable)

  • Technology service providers

  • Professional advisors

  • Business partners involved in fulfilling your request

Supplier information may be shared with verified buyers, and buyer requirements may be shared with suitable suppliers only for legitimate business purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure servers

  • SSL encryption

  • Access controls

  • Regular software updates

  • Firewall protection

  • Limited employee access

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent

  • Object to certain processing activities

  • Request a copy of your personal data

  • Lodge a complaint with the appropriate authority

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services, including:

  • Google Analytics

  • Google Maps

  • YouTube

  • WhatsApp

  • LinkedIn

  • Facebook

  • Instagram

We are not responsible for the privacy practices of third-party websites or services.

9. International Data Transfers

As an international export company, your information may be processed or transferred across different countries where necessary to provide our services.

We take reasonable measures to ensure that your data remains protected during such transfers.

10. Children’s Privacy

Our website is intended for business and professional use.

We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that such information has been collected, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Culturoot

Website: https://culturoot.in

Email: info@culturoot.in

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Thank you for trusting Culturoot. We are committed to protecting your privacy while helping connect global buyers with trusted Indian manufacturers and suppliers.